104 responses so far ↓

• 1 Johnny Appleseed // Feb 24, 2008 at 3:10 am

  So, what happens if we click the ’scan and fix’ button? Does it wipe your iPod? You aren’t specific but that must be what happens. Can you please confirm? Thanks. JA.

• 2 Mark Flavin // Feb 26, 2008 at 6:04 pm

  Sorry Johnny there if you click Scan and fix it will not hose your ipod it just takes forever and does not fix anything. I should have been clearer thank you for asking for the clarification.

• 3 Justin K. // Mar 2, 2008 at 8:00 pm

  I went to do run the chkdsk, but I got the following message: “This type of the file system is RAW. CHKDSK does not available for RAW drives.” Any ideas on how to deal with this?

• 4 Mark Flavin // Mar 4, 2008 at 12:39 am

  Justin you don’t say it but I am going to assume you are having other issues with your ipod then just checkdisk. If your IPOD is working and itunes and everything else is working then I would leave it as it is however when you get the raw format message typically the ipod is not accessible via itunes or playable so if that is the case read on.

  First off if you are recieving a RAW format message that means your IPOD file system was corrupted. Before doing anything else check to see if it is under warranty if so then I would take it back and return it.

  Failing that you could also try doing a soft reset in which you essentially reboot the ipod instructions can be found at http://www.reset-ipod.com/. If that does not work and it then you can plug the ipod in Right-click on the ipod disk when it is mounted choose Format, then chose “Quick format” after it is done the iPod will be FAT32 and should work properly. Please don’t format unless nothing else works as you will lose everything on the IPOD.

• 5 Carlos Lares // Mar 6, 2008 at 4:53 pm

  It Works , nice Job.
  Thanks

• 6 Mark Flavin // Mar 6, 2008 at 4:54 pm

  Awesome glad to hear it.

• 7 JoE // Mar 7, 2008 at 7:29 pm

  Worked great. Thanks.

• 8 Julie Rodriguez // Mar 15, 2008 at 1:40 pm

  Hi. I’m having the same message pop up and no matter which choice I make it goes to the dreaded blue screen. I tried the chkdsk option but got this message - cannot open volume for direct access. Any other ideas? Thanks in advance!

• 9 Mark Flavin // Mar 15, 2008 at 4:29 pm

  Julie are you saying that when you plug your Ipod into your computer you get a blue screen?

  Are you using an IPOD shuffle? If so that uses a flash drive which can have the error that you describe.

  My suggestion is to make sure you have all the windows updates installed, you can go to http://www.update.microsoft.com/to check. After doing that also make sure you have the latest version of itunes installed by going to http://www.apple.com/itunes/ afte you have installed both restart your computer so that the new ipod service can startup and plug in your ipod.

  If you get the error message try and do the checkdisk option if that does not work or if you get a bluescreen. Then using itunes try to restore your ipod (note you will lose all the music on your ipod doing this so make sure you backup your playlist).

  Open iTunes.
  Click the button in the sidebar that says “YOUR_IPOD’S_NAME”
  Click the tab at top that says “Summary”
  Click the button that says “Restore”
  Choose “Use Newest Version” when you are prompted for restore options - this will restore your iPod to the newest iPod software available
  Wait for the computer to restore the iPod.

  After it has restored the ipod should work without giving you the error but you will need to replace all your music and playlists.

• 10 Rick N. // Mar 23, 2008 at 12:36 pm

  This worked perfectly. Thanks for the help.

• 11 Hector Mayorga // Jul 19, 2008 at 12:11 pm

  Well my friend I tried everything (reset, updates, check, etc)…but I can not fix my mini ipod issues. So frustrating

  some items:
  - I have an incon in my pc (safely remove hardware) that dont go away
  - after reset the ipod..I tried to sync the songs and it syncing for 3 or 4 minutes (around 150 songs) and it appear a “attempting to copy the disk failed. the disk could not be read or written to”
  - I just get the Iphone 2.0 update…im not sure if this is the reason????
  - I am not sure when “do you want to want scan and fix ipod (E)” appears but it is annoying :)…by the way try to fix it …nothing happened
  - I pluged the ipod to a different pc (xp) and i could use the remove hardware icon..and i had like 20 songs in the ipod. But when I tried in home all begins again.

  if you have any solutions besides put the ipod in a box to alaska ..please let me know. Thanks!!

• 12 Mark Flavin // Jul 19, 2008 at 12:13 pm

  Hector have you tried plugging the device into a new usb port? Sometimes that will fix these kind of issues.

• 13 Hector Mayorga // Jul 19, 2008 at 12:16 pm

  yes…tried 4 different ones

• 14 Mark Flavin // Jul 19, 2008 at 12:49 pm

  I would try downloading an re-installing itunes. If that does not work then you may have to restore your i-pod to factory settings. Try reinstalling itunes and let me know if that works.

  Also check out the following support page

  http://support.apple.com/kb/HT1207

• 15 Ana // Jul 19, 2008 at 4:01 pm

  This solution worked for me. Thanks for your help!

• 16 Cory // Jul 21, 2008 at 6:09 am

  how long does this process take?

• 17 Cory // Jul 21, 2008 at 7:20 am

  This is really pissing me off I cant seem to fix it.

• 18 Cory // Jul 21, 2008 at 7:21 am

  nvm lmao as soon as i think its not working it works
  thanks for the info.

• 19 Xavier // Jul 29, 2008 at 6:42 pm

  I tried your solution, but at the command prompt I received this error: Cannot open volume for direct access.

  hmmm . . . .

• 20 Sean // Jul 31, 2008 at 5:50 pm

  Hi, whenever i try to open up “chkdsk /f” there is a screen that pops up very briefly and then disappears. Little help please.

• 21 Mark Flavin // Jul 31, 2008 at 5:55 pm

  Sean you need to open a command prompt first. Click on start then run and type cmd and press enter. From the command prompt type chkdsk /f

• 22 Sean // Jul 31, 2008 at 6:10 pm

  haha yea i just discovered that bit…but when i do enter chkdsk /f in the command prompt i get “Access Denied as you do not have sufficient privelages. You have to invoke this utility running in elevated mode.” …..no idea what that means

• 23 Mark Flavin // Jul 31, 2008 at 6:12 pm

  Just hold ctrl-shift and hit enter after typing cmd in the run box.

• 24 Sean // Jul 31, 2008 at 6:22 pm

  ah man i feel dumb, im not at all really computer savvy, so..wheres the run box :]

• 25 Sean // Jul 31, 2008 at 6:45 pm

  well i really feel dumb bout askin where the run box is but yea, i put cmd in it…clicked on it…and it took me to where i was, at the command prompt window…but its still telling me that “access denied” message when i enter in chkdsk /f

• 26 Bob // Aug 3, 2008 at 1:12 pm

  When I try this with my ipod mounted at drive M, I get an error message:

  Cannot open volume for direct access.

• 27 Bob // Aug 3, 2008 at 1:24 pm

  Actually, I figured this one out for Vista:

  First, you have to run Command Prompt as Administrator.

  Then, you have to make sure that your iPod is syncing with iTunes. (You may have to manually sync it)

  Then you can run the chkdsk program.

• 28 Sean // Aug 3, 2008 at 2:03 pm

  …well, i did the whole run as administrator and i typed in “chkdsk /f” but it told me my disk is NTFS, so i went and tried reformat it and i couldnt cuz it said it would erase all the data on the disk and that would suck…alot

• 29 Sean // Aug 3, 2008 at 2:06 pm

  …it did in total say:

  “The type of this file system is NTFS.
  Cannot lock current drive.

  Chkdsk cannot run because the volume is in use by another process. would you like to schedule this volume to be checked the next time the system restarts? (Y/N)”

  ..i said no,but yea, help

• 30 Sean // Aug 3, 2008 at 2:38 pm

  ok i made some progress and read around and entered in “chkdsk f/ f:” and that got the command prompt to see that it was a FAT32, but it says now:
  “Chkdsk cannot run because the volume is in use by another process. Chkdsk may run if this is dismounted first. ALL OPENED VOLUMES TO THIS HANDLE WOULD THEN BE INVALID. Would you like to force a dismount on this volume? (Y/N)

  i haven’t answered it yet, cuz i dont know what the means

• 31 Sean // Aug 3, 2008 at 3:48 pm

  well i did some more research on the stuff im gettin back … and well turns out all i had to do was exit itunes, and so i ran the “chkdsk/f f:” and it worked!!! im so excited

  thanks for your guidance when you could..thanks!

• 32 Nakia // Aug 11, 2008 at 4:25 pm

  I can’t get this to work. It says “Cannot open volume for direct access.” Am I doing something wrong?

• 33 Ken // Aug 21, 2008 at 8:13 pm

  I get the “file system is RAW…” error when I try the “chkdsk N: /f /r” fix. iTunes and my iPod are functioning perfectly. I have v1.3 on the iPod and 7.7.1.11 on iTunes. I regularly sync up my ipod to get podcast, download music, redo playlist etc. Everything works as advertised but I still get this message — which does not appear on my windows XP laptop.

  I know you told one guy to leave it as it is but this is annoying as hell. Every time I plug it in I have to wait a minute for the error message to pop up and click ignor. If I don’t it will never sync.

• 34 Mark Flavin // Aug 21, 2008 at 11:09 pm

  Ken

  Make sure you have your iPod set to “manual” sync in iTunes.

  Connect your iPod to you computer.
  Go in iTunes preferences and select the “iPod” tab.
  Check the box for “manual” sync.

  After that close out iTunes and retry the fix

• 35 stace // Aug 22, 2008 at 3:56 am

  hi, i did exactly as i was told but when i did it, this came up:

  ‘chkdskF:’ is not recognized as an internal or external command, operable program or batch file.

  please help!

• 36 Mark Flavin // Aug 22, 2008 at 6:36 am

  The command is

  chkdsk [drive-letter-of-ipod] : /f

  To find the drive letter of your ipod:

  Click on the Window’s Orb (start button in XP)
  Click on “Computer” and the drives will be listed look for the one labeled iPod.

• 37 Cam // Aug 29, 2008 at 8:28 pm

  Thank you for this solution! It worked perfectly, as soon as I made sure to exit iTunes before opening the command window.

• 38 JR // Sep 6, 2008 at 7:33 pm

  That worked great, and resolved an irritating error message that I have been living with for months.
  Thank You!

• 39 ChipR // Sep 11, 2008 at 6:20 am

  Ok - I ran the “chkdsk g:/f” and it starts to check the disk. It reports finding files “cross-linked on allocation unit” and then reports the cross link to be resolved by copying. It also reports a bunch of “the size of ……….(insert file name a location)…… entry is not valid”. So it goes through a bunch of these two messages and the sends an error message in a window labeled “Windows - Wrong Volume” and in the window is states the following:
  “Exception Processing Message OxcOOOOO12 Parameters Ox75F6023C Ox75F6O23C Ox86BCD78C Ox75F6O23C”

  The iPod then crashes (locks up) and has to be reset to get working again and for the computer to find it again.

  Any thoughts?

• 40 lorie // Sep 17, 2008 at 8:36 pm

  Hi, I have 2 ipods with this error in Vista.
  Both synchronise perfectly in iTunes BUT have the “RAW file” notification when I try to chkdsk in DOS in order to remove the Vitsa error. I have followed your instructions to the letter & changed iTunes preferences to manual sync. but STILL get the RAW disk reading after I close iTunes.

  I hope to sell these iPods to people at work, as working - fully functional, but I need the Vista Error removed before I can do so.

  Your assistance has been invaluable to date and I’d love to see your thoughts on the continuing problem checking iPod disk in RAW format (when iPod works perfectly).
  Cheers

• 41 Koen // Sep 24, 2008 at 6:06 am

  worked ok for me. Thanks for the information.

• 42 Tim // Oct 5, 2008 at 9:15 pm

  Excellent! Thanks!

• 43 Sarah // Oct 6, 2008 at 10:12 am

  Hurrah for Mark Flavin! Thank you so much! That had been bugging me for ages, the setting iPod sync to manual was the key piece of info missing from your initial post however (for people like me anyhoo)

• 44 Mark Flavin // Oct 6, 2008 at 10:14 am

  Sarah I am really happy it worked for you. When I originally wrote the piece I forgot that most people do not set their ipods to Manual sync and thus skipped the step.

• 45 bethan // Oct 11, 2008 at 1:15 pm

  I have an 80GB classic ipod, I set it up on my old pc, which was windows xp. It is working perfectly and is only about 2 months old. I now have a new computer which is Vista. I get this error message everytime I plug in my ipod.
  My ipod is set to manage songs and videos manually, not to sync.
  I no longer have access to my old computer and do not have any of the music backed up because of this, so am anxious not to lose anything.
  If i follow your instructions stated at the top of this thread, will it wipe any info from my ipod?

  Many thanks.
  You must be sick of being asked about this!

• 46 Jim // Oct 24, 2008 at 7:47 am

  Hi
  I downloaded some Nvidia drivers to a flash drive on a laptop using XP, then plugged it into my vista desktop and the drivers werent there. Later I plugged it in again for something else, and it came up with the scan and fix thing. I clicked scan and fix, hoping it’d show up my nvidia drivers, but instead it deleted a folder on the flash drive. Some of the files in this folder were quite important and I can’t recover them, I’ve tried using 2 different programs for recovery of deleted files.

• 47 Josh // Nov 2, 2008 at 6:57 pm

  I’ve done all of this…..then,
  “The type of the file system is NTFS.
  Cannot lock current drive.

  Chkdsk cannot run because the volume is in use by another process. Would you like to schule this volume to be checked the next time the system restarts? (Y/N)”….

  Don’t know what this means?

  iTunes is not open, when I plug in the iPod I get the: Do you want to scan and…Message, I say no and then iTunes starts and frezzes!

  I think thats all I’ve done. Although I think I did do the scan and fix button the first time. What do I do? Nothings working!

  Thanks Josh

• 48 Joel r. // Nov 22, 2008 at 12:30 pm

  worked for me!

  thanks a lot for the tip!!!!!!

• 49 andrew bethke // Nov 23, 2008 at 12:34 pm

  Hey I have an 80 gb ipod classic that i bought from a friend and when i plug it in to my computer i used to get the scan files message but i did get that taken care of, but the ipod has never shown up in my itunes and i cant figure out why. Sometimes right when i unplug my ipod the itunes screen will swith to the ipod screen as if it were plugged in and an error will show up saying my ipod cannot be synced because it cannot find the required file

• 50 andrew bethke // Nov 23, 2008 at 1:36 pm

  never mind i got it all figured out

• 51 Steve // Nov 26, 2008 at 11:23 am

  I have tried all of the above “fixes” and I have not found one that works for my laptop. When I plug in the Ipod it gives me the standard “Scan & Fix or Continue” message. Then Itunes always opens up and starts to sync. I cannot change any setting to prevent it the next time I connect. It always goes back to the “original” settings. I’ve tried the chkdsk command but it does not let me access the drive (G in my case). I have also tried all the updates in both Vista and Itunes. Do you have any more suggestions?

• 52 Steve // Nov 26, 2008 at 11:33 am

  I am also getting the message “Ipod cannot be synced. The required file cannot be found.” every time.

• 53 Mark Flavin // Nov 26, 2008 at 12:12 pm

  Man this has really turned into the support IPOD random issues thread

  Steve regardinging your issue please try the following

  To force a manual sync hold down Control and Shift and keep holding it until iTunes starts

  This will force iTunes to initiate the iPod connection wizard. You will be prompted to confirm the name of your iPod. Simply deselect (un-check) the option for “Automatically update” your iPod.

  I would then choose to manually sync everything and attempt to update your iPod if that does not work below are some suggestions.

  1. If you are syncing photos go to the folder you are syncing photos from (generally my documents/pictures) and delete the folder named “iPod Photo Cache”

  Try to sync if that does not work

  2. Open iTunes and choose

  2. Check to ensure that you are running the latest firmware and try renaming your ipod to a generic name like “music” no special characters like apostrophe this has been linked syncing errors and worth a try.

  Try to sync if that does not work

  3. Try uninstalling and reinstalling itunes

  Finally if those do not work use itunes to restore your ipod to factory settings you will lose your music, photos and contacts but it should resolve the issue.

• 54 Grant // Dec 8, 2008 at 11:19 pm

  I type in the chkdsk thing but then I get invalid parameter. Am I maybe typing in the wrong drive or something?

• 55 Grant // Dec 8, 2008 at 11:31 pm

  I actually got it to work however I am getting a message that says unrecoverable error in the Ipod control folder and it asks me to convert the file to a folder then i say yes and the whole process stops

• 56 Cory // Dec 9, 2008 at 2:09 pm

  I do CMD stuff and it works fine i get everything you got. But my ipod still doesnt show in iTunes and I cant eject is normally.

• 57 Nat // Dec 9, 2008 at 6:46 pm

  ok i did what you did and i got the message the type of filse system is fat32 and the thing about the volumserial number but after that it just stopped and i could not press anything on the command prompt

• 58 Nat // Dec 9, 2008 at 6:47 pm

  i did what you did and i got the message the type of filse system is fat32 and the thing about the volumserial number but after that it just stopped and i could not press anything on the command prompt

• 59 Anu // Dec 15, 2008 at 9:14 pm

  Hi

  I tried to chkdsk with /f and /r options.

  H:\>chkdsk h:
  The type of the file system is FAT32.
  The volume is in use by another process. Chkdsk
  might report errors when no corruption is present.
  Volume ANUVUPPALA’ created 8/1/2007 10:35 PM
  Volume Serial Number is 5B99-A10A
  Windows is verifying files and folders…
  File and folder verification is complete.
  Windows has checked the file system and found no problems.
  29,191,840 KB total disk space.
  912 KB in 57 hidden files.
  384 KB in 24 folders.
  22,591,104 KB in 3,138 files.
  6,599,424 KB are available.

  16,384 bytes in each allocation unit.
  1,824,490 total allocation units on disk.
  412,464 allocation units available on disk.

  The volume is in use by another process. Chkdsk ??????????????????

  Why do i get that error ?

  1) I have enabled the disk access and selected the manual selection of the sync

  2) exit of the itunes

  3) Run the chkdsk with /f option and i get the above error.

  4) re-open itunes and try to sync

  5) my iPod shows do not disconnect

  6) but my library does’nt show as if its sync-ing up

  All your help is appreciated in resolving this issue.

  Thanks in advance !

• 60 Casey // Dec 19, 2008 at 8:19 pm

  im just gonna dive right into it

  ipod 5 gen with itunes (latest update) hp pavilion media center with vista ultimate installed

  problem: ipod shows up momentarily in “my computer as drive letter M then this error message pops up (do you want to scan now blah blah). i recently formatted my ipod and i KNEW i had this message because of a reminant error file. when i choose the yes scan now it says: windows cannot access the disk. so the error message dissappears and so does the visible disk drive M!! i try no answering the error message and the M drive still disappears. itunes does not see the ipod what so ever. i choose device manager, i see disk drives, i notice i have several disk drives for (cameras and media cards… etc) a total of four disk drives that i dont ever use. i so i disabled them now the only ones that are enabled are: C drive and Apple Ipod. another thing! The windows WPD filesystem shows a yellow ! and when i open properties for this device it says error code 10. i’ve this entire post and many more like it. i just can seem to get my ipod to be recognized by windows vista. i tried the chkdsk but because it doesnt see the drive it wont do a chk. ipodservice is running in the background and all other storage devices work fine via usb ports. and the ipod works on almost any other computer but my own! also. i have choosen to update my driver for the ipod manually and choose [diskdrive] as there were no other choices, it restarts, and for a brief moment i can see the drive, open it, access the files, and then boots me out with “the {path …. etc} is inaccessible, make sure the drive is connected properly blah blah… so what can i do about all this? i cant rename the drive if its not there right?

• 61 Casey // Dec 19, 2008 at 8:21 pm

  by the way i appreciate any help you or anyone has to offer

• 62 ace // Dec 21, 2008 at 4:00 am

  Nakia,
  Checkout Bob’s work around it worked for me

• 63 Linda // Dec 26, 2008 at 9:40 am

  I typed in the command you recommended and it says Cannot open volume for direct access. What do I do now?

• 64 James Daly // Dec 28, 2008 at 10:42 pm

  I attempted to rund the chkdsk command and I get a message that states cannot read boot sector can you help
  Thanks

• 65 Ann // Jan 2, 2009 at 3:12 am

  I’ve been looking for a solution for my iPod, and this one worked perfectly. Thank you so much.

• 66 Ryan // Jan 8, 2009 at 10:54 pm

  After searching in futility for ways to whip my 80GB back into working order (all my data remained on the iPod, but iTunes wouldn’t recognize it and the iPod itself claimed there was “no music”), I stumbled across this site, thinking, “what the heck is real estate gonna do for my undernourished ears?” Well, Mark, thanks a billion–my iPod’s gone from an expensive wannabe paperweight to an actual functioning digital music device again! Seriously, you’ve made my day!

• 67 Mark Flavin // Jan 8, 2009 at 11:05 pm

  Awesome Ryan! Seriously with all the reads and comments this one post has gotten I should just blog about ipod support

• 68 Maxine // Jan 16, 2009 at 7:40 am

  Hi Mark & everyone else.

  Thanks for all your comments & assistance. I’m stuck on “cannot open volume for direct access”.

  I want to try Bob’s solution, but am unsure as to how to run chkdsk as administrator.
  Please could someone advise me.

  Many thanks!

• 69 Dave // Jan 19, 2009 at 2:29 pm

  Thanks, Mark, the chkdsk seems to have done the trick for my Shuffle. It was made a bit difficult because of Vista’s “helpful” way of quickly removing the Ipod from the “Devices with removable storage” folder after it’s plugged in, but I set it up to run quickly while it was still there.

• 70 David // Jan 22, 2009 at 11:43 pm

  Wow!! Teh problem I was having was that when I would run the command prompt to run the chkdsk, I’d get a message saying that the drive could not be found. I know I entered the right letter. But then I realized that after I’d hit “continue without scanning” and once itunes would open up (I had it set to automatically open when I’d connect the ipod) - the ipod would literally disappear from “My computer” or any other place I’d try to view it.

  I finally changed my itunes so that it would not open when I connected. I kept the error message box open and noticed that the ipod was still apearing on “My computer”. So while the drive was still recognized I ran the command prompt and the “chkdsk _: /f” command & it worked like a charm!

  Thanks so much for the tip!

• 71 yeefong // Feb 18, 2009 at 4:20 pm

  Hi, I did everything that you said to do, except that I got this error saying “cannot open volume for direct access” What should I do?

• 72 Blaine // Mar 2, 2009 at 4:20 pm

  How long does the iPod say connected eject before disconnecting? If it takes an hour or so should I just do it via iTunes?

• 73 Mark Flavin // Mar 2, 2009 at 4:22 pm

  Typically it will only take a few minutes at most. If it is not disconnecting make sure you close any folders or windows that are reading a directory on the ipod then try ejecting it again.

• 74 Blaine // Mar 2, 2009 at 4:33 pm

  Thanks a lot that was annoying. Any clue on why my Ipod didn’t want the scan and the wifes did?

• 75 Be Rad // Mar 3, 2009 at 12:03 am

  Nice. Worked like a charm.

  I’m glad I never scanned it too.

  Thanks for the crystal clear explanation.

• 76 Tom // Mar 11, 2009 at 7:08 pm

  Worked perfectly - thanks for posting the solution.

• 77 Shannen // Mar 27, 2009 at 12:10 pm

  When i plug my ipod into my laptop, it comes up that scan and fix pop up, but ive tried the disk check and nothing works! And due to this pop up, songs dont sync to my ipod anymore but the ipod is in full working order. This has been since i pulled the ipod out of the USB too qucikly before i got the OK to disconnect sign. Help!:(

• 78 Steve // Apr 2, 2009 at 1:38 am

  chkdsk:/k

  is not recognized as an internal or external command., operable program or batch file.

  I’ve tried typing chkdsk 1: /k several way’s to no avail. I’ve tried with iTunes connected and with my ipod connected and without both. Still nothing.

  Any help getting this command to work would be greatly appriciated.

• 79 Mr Apollo // Apr 12, 2009 at 11:13 pm

  You Rock!!! That message has been bugging me for months! Thank you SO much!!!

• 80 jack // Apr 14, 2009 at 8:09 am

  cannot open volume for direct access….
  is there any way you could tell me what to do in layman’s terms?

• 81 Michael // Apr 17, 2009 at 7:59 am

  Hi

  I’ve done what it says to do in the command prompt but it comes up with the below :

  Microsoft Windows [Version 6.0.6001]
  Copyright (c) 2006 Microsoft Corporation. All rights reserved.

  C:\Users\Michael>chkdsk f: /f
  The type of the file system is FAT32.
  Volume MARK’S created 25/12/2007 19:51
  Volume Serial Number is 3141-5926
  Windows is verifying files and folders…
  Unrecoverable error in folder \iPod_Control\gamedata_RW.
  Convert folder to file (Y/N)? Y

  I clicked yes but it just seems to stay on 0% and does nothing and returns to users/Michael

  Any ideas?

• 82 anthony h // Apr 17, 2009 at 7:24 pm

  heyy when i do the boot in the command prompt it says file is fat 32 then under it, it says cannot boot sectors, is there anything i can do ?

• 83 Doug // Apr 18, 2009 at 7:55 am

  Worked like a charm. Thanks for your time and help.

• 84 Taco // Apr 18, 2009 at 8:49 pm

  WORKED!!!

  Thanks

• 85 Karyn // Apr 21, 2009 at 6:29 pm

  When I run the chkdsk I get the following:

  The type of the file system is FAT32.
  Volume Serial Number is 3141-5926

  and then it stops…any thoughts?

• 86 Sam // Apr 22, 2009 at 11:43 pm

  Hi ,
  have run all the steps,
  and it comes up with
  “Windows is verifying files and folders…
  \iPod_control\artwork\F1060_1.ithmb is cross-linked on allocation unit 8302″

  any ideas mate?

• 87 Sam // Apr 22, 2009 at 11:52 pm

  I ran the quick format after this stage and it completed properly…this was after uninstalling itunes

  iPod is good to go thanks. great help.

• 88 Vista Scan and Fix Error for USB devices | The Tech Talk Blog // May 6, 2009 at 12:53 pm

  [...] http://www.futureofrealestatetechnology.com/general-real-estate-technology/resolve-vista-scan-and-fi... [...]

• 89 Zerez // May 7, 2009 at 8:41 am

  Hey Mark, maybe I should just try to explain what has happened to my iPod. When I was trying to sync or to change some of my music’s information, suddenly iTunes stopped working, I tried to close it, and safely remove the iPod so I could start again, however I couldn’t, and I had to force the removal.
  As soon as I plugged my iPod again Windows Vista gave the “Scan and Fix” message, and i dismissed it cause I know it doesn’t work. I then found this forum, and tried the solution, however it gives me the message:
  “The type of the file system is RAW.
  CHKDSK is not available for RAW files.”
  The iPod and iTunes still freezes, and I really don’t know what to do.
  I would seriously appreciate any help.
  Thanks, and greetings from Mexico.

• 90 Matt // May 15, 2009 at 1:54 am

  Thanks Mark, I have been having issues with my new Ipod Classic(120 gig) and Vista, getting that annoying pop up recently, EACH time the ipod was plugged into computer and synced.
  It worked a treat, after doing some fine tuning(first time I did it - it failed).

• 91 Alex // May 30, 2009 at 5:31 pm

  Thank you so much. I’ve had this problem before where I’ve tried to transfer songs to my iPod, and I’ve gotten a (-69) error. After this check, it is now back to normal. The “chkdsk g:/f” worked great. Make sure not to have a space after the colon, that was a problem for me.

• 92 John Labriola // Jun 7, 2009 at 6:24 am

  Thanks man, that was really annoying message to dismiss all the time.

• 93 Zeroization › Scan and Fix Annoyance // Jun 10, 2009 at 6:22 pm

  [...] how put an end to the Vista ‘Scan and Fix’ dialog issue with an iPod. This was written by Mr. Zero. Posted on Thursday, June 11, 2009, at 1:22 am. Filed under General. [...]

• 94 Ryan // Jun 14, 2009 at 1:04 am

  I have a 160gb WD1600 external usb hard drive I have reformated it with Vista to NTSC then
  again with fat32format.exe in cmd prompt to FAT32 originally came formated in NTSC. I’ve
  tried to copy and paste a .CFG file and others from my Laptop running Vista to my external
  USB HD and or change their file names wich is successfull. The problem is after I unplug
  the USD HD and reconnect it the files and or their name changes are either not there or not
  changed as if resorting back to before the change/transfer. I am unable to figure out what
  to do to fix this problem.

  No errors pop up other than Vista promping me “Do you want to scan and fix local disk?”. I
  am running as true administrator account and I also tried with and without write caching enabled/disabled/ still same problem. If you have any suggestions let me know thanks in advance.

• 95 Sylvia // Jun 15, 2009 at 11:43 am

  When I typed chkdsk j it said “Access denied as you do not have sufficient privileges.
  You have to invoke this utility running in elevated mode”

  What does that mean?

• 96 Sylvia // Jun 15, 2009 at 11:48 am

  Nevermind, I figured it out!

• 97 darryl // Jun 19, 2009 at 9:45 am

  i still cant do it i type it right im sure im spacing it right i type chkdsk k: /f but its just say other messages like pervious people have been sayin they get wat am i doin wrong what am i typing wrong help plz?

• 98 darryl // Jun 19, 2009 at 10:02 am

  it keep sayin somethin about a raw drive advie anyone?

• 99 darryl // Jun 19, 2009 at 10:33 am

  is the ipod suppose to be connected or dis connected when you do this?

• 100 darryl // Jun 19, 2009 at 10:57 am

  it recognize it as fat 32 but why it keep sayin can not determine the number of volumes on this sector

• 101 darryl // Jun 19, 2009 at 11:21 am

  it work but b4 it finishes its askin me do i want to convert lost chains to files? what that mean?

• 102 darryl // Jun 19, 2009 at 11:51 am

  never mind i did it

• 103 Lincoln // Jun 30, 2009 at 2:37 pm

  Thanks for the tip! It worked for me.

• 104 Tim // Jul 3, 2009 at 8:46 pm

  Hi, I have a 5th gen 80gb classic and when I get down to about 30gb’s it will stop syncing but stay connected and say it is still syncing. This could go on all day. Any ideas on how to either scan and fix this or should I just not go below 30gb’s? It works fine until I get that low on disk space.

  Thanks,

  Tim

Leave a Comment

Name

Mail

Website

Notify me of followup comments via e-mail

Or add a Video Comment

with

« Back to text comment